State Farm® Insurance Agent Nikki Roy
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Hannah Jones
April 18, 2024
"This was my first time purchasing auto insurance, and Lane Empson was so helpful, friendly, and patient as we discussed coverage options!"
Bruk S (Bruk)
February 6, 2024
"Great people here. Lane helped me save a bundle of money over what Progressive was charging me. Now I have life insurance, renters insurance, and automobile coverage on three vehicles. And with a teenage driver I still saved money. Also, life insurance on my two daughters, all for about the same price as I was paying just to ensure three cars through progressive. Thank you Nikki and Lane. They pulled off being very professional but still having that family feel when talking with them. It's hard for me to explain, but I highly recommend!! 5 stars all day!"
"Thank you Bruk for the kind words! It was great working with you and being able to protect what matters most! Welcome to the Nikki Roy State Farm Family!"
Mason Foss
February 1, 2024
"Lane empson was very kind and took all the time I needed to completely understand the information and the coverages I was getting. What wonderful experience. Thank you!"
"Mason thank you so much for trusting us with what matter most to you! I am so glad you had a great experience."
James LaPine
January 25, 2024
"Awesome service! Highly recommend! Nikki and her team are wonderful."
"Thank you so much James for putting your trust in our office!"
Cynthia Emerson
December 13, 2023
"Lane was very knowledgeable and easy to work with. He spent time explaining all of the options we could choose from to get the policy tailored to our situation. My husband and I are very satisfied with the results."
"It’s wonderful to hear that you’ve had a positive experience with our agency! We’re dedicated to delivering top-notch insurance services and ensuring your peace of mind. Thank you for choosing us as your insurance partner."
Alex Dzikonski
November 22, 2023
"Lane and Nikki were very professional and found me a great rate with the coverages I needed. Their quotes were better than 4 other companies I looked into!"
Tammy Wilton
November 7, 2023
"Lane was great to work with. He was very friendly. Answered all my questions."
Hana Hellmers
October 19, 2023
"Fantastic customer service. Never thought insurance could be the opposite of stressful but Nikki Roy Insurance changed my mind on that! Highly recommend if you want a friendly face helping you save money."
Nicole Jensen
October 17, 2023
"Recently sat down with Nikki and Maddie to review my policies. They were so helpful and fun to talk with. I felt like they really cared about me and my situations."
Chloe Graves
October 11, 2023
"Thank you so much for putting in the extra work to get my insurance!"
Abbygayle Almer
September 13, 2023
"Nikki Roy’s agency is by far the best care I’ve received from an insurance company. They answer questions in a timely fashion and walking into their cozy office, it truthfully feels like family. Extremely personable staff. I would highly and confidently recommend Nikki Roy’s establishment and staff over any competing agents in Duluth area."
Ken Johnson
September 13, 2023
"The staff is great. They make you feel like family. Fast responses and great customer service"
Tim Johnson
August 16, 2023
"I highly recommend Nikki and her team. I have been with State Farm for 40 years, but switched agencies. I worked with Lane. He is very quick to respond and knowledgeable. My coverages went way up and he saved me some money each month in doing so. Happy with State Farm as always!"
Erica Bauer
August 6, 2023
"Lane & Nikki were amazing to work with! They had answers to all my questions and even extended a helping hand to entertain my antsy toddler during the paperwork portion of our meeting - seriously the greatest agents you could ever ask for!"
"Erica, thank you so much for trusting us with your family protection. We had a great time with your little one while you were in!"
Lauren Empson
July 21, 2023
"Nikki Roy State Farm is by far the best insurance company I have ever worked with. They are extremely knowledgeable, timely, and have fantastic customer service. I couldn’t ask for anything more! My family is so thankful to have them on our side! Cannot recommend them enough!"
"Lauren, Thank you so much for trusting us with what matters most to you!"
Madelyn Johnson
June 12, 2023
"Nikki Roy state farm is so great! I have my auto and renters with them. They make my life so easy whenever I need anything. 😌"
Julia Wareham
May 29, 2023
"Nikki and her team offer great deals and saved me so much money. As a recent college graduate, they educated me on what I needed to know about insurance and helped me take a step towards being an adult by getting my own life insurance started. You guys are the best!"
"Julia I am glad we can be a part of your next steps and get you set up for your future. Thank you for trusting us!"
Lloyd Heim
May 16, 2023
"Nikki does a outstanding job of customer service. She makes you feel that your the most important person in the moment. Nikki is adefinitely an asset to State Farm Insurance. You are lucky to have her representing your company. You go girl!"
"Thank you so much for the kind words Lloyd. It is my pleasure to help you with all of your insurance needs."
Cameron Jacobson
May 12, 2023
"I was on the phone with Maddie for awhile. She was so pleasant to talk to and immensely helpful at the same time ! She made me feel like she really cared about me and my situation. Would recommend to anyone anywhere"
"Cameron that is so nice to hear Maddie was so helpful, thank you for trusting us with your insurance needs."
Elaine Hennager
April 14, 2023
"Our experience with State Farm was excellent. Lindsey Switzer was very knowledgeable and nearly cut our monthly payments in half!! Nikki Roy was a pleasure to work with as well. Very professional. I'd reccomend these insurance professionals to anyone! Elaine Hennager"
"Elaine, I am so happy you had the opportunity to work with Lindsey, she is a major part of our State Farm Family. Welcome to Nikki Roy State Farm, and I am glad we could save you money!"
Tom Hellmers
April 9, 2023
"Nikki and her team were so helpful and helped me understand everything insurance. Even got me set up on life insurance so I can help my family out. Thanks so much!!!"
"Thank you Tom for trusting us to protect what matters most to you!"
parker segel
April 9, 2023
"Thanks so much for all the help from Nikki Roy State Farm. Everyone was so friendly and knowledgeable. Highly recommend."
"Thank you Parker for the kind words! Welcome to the State Farm Family!"
Jackson Hellmers
February 8, 2023
"I recently had the pleasure of working with Nikki for my insurance needs and I couldn't be happier with the experience. She is a true professional who is both knowledgeable and personable. As a local agent, she takes the time to understand my unique circumstances and provides customized solutions that meet my needs. I was particularly impressed with her expertise in both life and auto insurance. She thoroughly explained all of my options and helped me find the right coverage to protect my family and vehicles. If you're in need of insurance, I highly recommend reaching out to Nikki Roy. You won't be disappointed!"
"Thank you Jackson, It was my pleasure getting to work with you and find the right protection to fit your needs. Welcome to the Nikki Roy State Farm Family."
Tatiana Alberg
January 31, 2023
"Nikki bundled my home & auto and helped me save SO much money from the previous company I had. She explained things very thoroughly and has great communication! I highly recommend Nikki!"
"Thank you so much for trusting us to protect what matters most to you, welcome to the Nikki Roy State Farm Family!"
Deanna Lietha
January 27, 2023
"Nikki and Lindsey were very detailed and great at helping purchase policies for the first time!"
"Deanna, thank you for trusting us with your insurance and financial needs."