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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Satanic Senpaii

March 3, 2023

5  out of  5 rating by Satanic Senpaii
"I worked with Nikki & she was beyond amazing helping me with all my paperworks, answering all my questions & getting me an affordable quote that I could actually afford. I'm honestly saving HUNDREDS each month & couldn't be more appreciative of her help. You're truly the MVP! I honestly couldn't recommend her more."

Jackson Hellmers

February 8, 2023

5  out of  5 rating by Jackson Hellmers
"I recently had the pleasure of working with Nikki for my insurance needs and I couldn't be happier with the experience. She is a true professional who is both knowledgeable and personable. As a local agent, she takes the time to understand my unique circumstances and provides customized solutions that meet my needs. I was particularly impressed with her expertise in both life and auto insurance. She thoroughly explained all of my options and helped me find the right coverage to protect my family and vehicles. If you're in need of insurance, I highly recommend reaching out to Nikki Roy. You won't be disappointed!"

Susan Hellmers

February 4, 2023

5  out of  5 rating by Susan Hellmers
"Nikki provides quick and personal attention. She has saved my family so much money on insurance since we switched to her agency!!!!"

Tatiana Alberg

January 31, 2023

5  out of  5 rating by Tatiana Alberg
"Nikki bundled my home & auto and helped me save SO much money from the previous company I had. She explained things very thoroughly and has great communication! I highly recommend Nikki!"

Theresa Roy

January 30, 2023

5  out of  5 rating by Theresa Roy
"Excellent customer service and always available for questions that come up."

Deanna Lietha

January 27, 2023

5  out of  5 rating by Deanna Lietha
"Nikki and Lindsey were very detailed and great at helping purchase policies for the first time!"

Joelene Eaton

January 26, 2023

5  out of  5 rating by Joelene Eaton
"I’ve been covered with Nikki and Lindsey for years now, and I would never leave! In 2020 I bought a brand new car, and it got hit and run in the middle of the night 1 week after I bought it. I called Nikki in an absolute panic (I mean, it was my brand new car 🥲) and she not only helped me get my car fixed quickly and efficiently- she made sure I was okay first and foremost. You guys are the best!!"

Hannah Roy

January 26, 2023

5  out of  5 rating by Hannah Roy
"Nikki and everyone in her office are so amazing to work with! They work hard to get you the best deal and make sure you get taken care of. They go above and beyond with every costumer. I highly recommend!"

Lexi Crocker

January 26, 2023

5  out of  5 rating by Lexi Crocker
"Lindsey and Nikki are absolutely AMAZING. I’m not insurance savvy AT ALL so doing anything insurance related is usually beyond stressful for me. These two went above and beyond to not only hook me up with incredible coverage, but they made sure I understood everything through the whole process, and answered a million questions for me. Plus, they have the sweetest office dog and the office itself is warm, inviting, and comfortable. I love knowing that they’re always there to answer all my questions, big and small!"

Clay Nass

October 7, 2022

5  out of  5 rating by Clay Nass
"They were very helpful and answered all of our questions"

Bonnie Vanderpool

October 5, 2022

5  out of  5 rating by Bonnie Vanderpool
"Maddie bundled all of our home and autos and saved us money with better coverage! Highly recommend!"

BigMan 7

October 5, 2022

5  out of  5 rating by BigMan 7
"Switched my car insurance and got me a low rate. Super friendly people Especially Maddie Johnson!"

Terry Nathe

July 20, 2022

5  out of  5 rating by Terry Nathe
"Over time we got complacent with our insurance agent and thought we were getting a good price, found out we were paying almost double compared to State Farm. Thanks Nikki Roy and Haley"

Whitney LeFebvre

July 13, 2022

5  out of  5 rating by Whitney LeFebvre
"Nikki put together a complex policy to ensure my family and business are fully covered. My expectations based on the experience I’ve had with other insurance agents were exceeded. I would highly recommend Nikki Roy to anyone looking for a trustworthy insurance agent who will always put your best interest first."

Dre Bos

May 9, 2022

5  out of  5 rating by Dre Bos
"Nikki Roy’s office is amazing. Very helpful and will answer any questions you have. The best coverage she will find you for a reasonable amount. I do recommend her for all your insurance need’s"

Dennis Roy

May 5, 2022

5  out of  5 rating by Dennis Roy
"Has real concern for her customers and searches for appropriate coverage at the most reasonable rates. Very personable."

Hana Hellmers

March 31, 2022

5  out of  5 rating by Hana Hellmers
"Fantastic customer service. Never thought insurance could be the opposite of stressful but Nikki Roy Insurance changed my mind on that! Highly recommend if you want a friendly face helping you save money."

Orion Hobbs

March 16, 2022

5  out of  5 rating by Orion Hobbs
"Upgraded my insurance policies and saved me money. Very clear and direct with everything. Would gladly recommend to anyone."

Karley A

March 9, 2022

5  out of  5 rating by Karley A
"Nikki was very knowledgeable, helpful, and wonderful to work with. She made the whole process very quick and easy for me. Nikki was able to save me over $50 per month on my insurance, so I'm very happy I contacted her!"

Abimael Reyes

February 10, 2022

5  out of  5 rating by Abimael Reyes
"Knowledgeable and very attentive! Would highly recommend !"

Becca Ormond

February 5, 2022

5  out of  5 rating by Becca Ormond
"Nikki is fantastic! She was so passionate and knowledgable. She made great recommendations and I'm so happy to be working with her and her team."

Lindsey Wegge

February 4, 2022

5  out of  5 rating by Lindsey Wegge
"Nikki and her team are fabulous to work with! Very knowledgeable and helped me figure out which policies worked best for me and my family!! I would recommend them to anyone!"