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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Satanic Senpaii

August 31, 2023

1  out of  5 rating by Satanic Senpaii
"$471 a month for state minimum auto insurance. Lol"

Tim Johnson

August 16, 2023

5  out of  5 rating by Tim Johnson
"I highly recommend Nikki and her team. I have been with State Farm for 40 years, but switched agencies. I worked with Lane. He is very quick to respond and knowledgeable. My coverages went way up and he saved me some money each month in doing so. Happy with State Farm as always!"

Erica Bauer

August 6, 2023

5  out of  5 rating by Erica Bauer
"Lane & Nikki were amazing to work with! They had answers to all my questions and even extended a helping hand to entertain my antsy toddler during the paperwork portion of our meeting - seriously the greatest agents you could ever ask for!"

Lauren Empson

July 21, 2023

5  out of  5 rating by Lauren Empson
"Nikki Roy State Farm is by far the best insurance company I have ever worked with. They are extremely knowledgeable, timely, and have fantastic customer service. I couldn’t ask for anything more! My family is so thankful to have them on our side! Cannot recommend them enough!"

Madelyn Johnson

June 12, 2023

5  out of  5 rating by Madelyn Johnson
"Nikki Roy state farm is so great! I have my auto and renters with them. They make my life so easy whenever I need anything. 😌"

Julia Wareham

May 29, 2023

5  out of  5 rating by Julia Wareham
"Nikki and her team offer great deals and saved me so much money. As a recent college graduate, they educated me on what I needed to know about insurance and helped me take a step towards being an adult by getting my own life insurance started. You guys are the best!"
Profile photo of Lloyd Heim

Lloyd Heim

May 16, 2023

5  out of  5 rating by Lloyd Heim
"Nikki does a outstanding job of customer service. She makes you feel that your the most important person in the moment. Nikki is adefinitely an asset to State Farm Insurance. You are lucky to have her representing your company. You go girl!"

Cameron Jacobson

May 12, 2023

5  out of  5 rating by Cameron Jacobson
"I was on the phone with Maddie for awhile. She was so pleasant to talk to and immensely helpful at the same time ! She made me feel like she really cared about me and my situation. Would recommend to anyone anywhere"

Elaine Hennager

April 14, 2023

5  out of  5 rating by Elaine Hennager
"Our experience with State Farm was excellent. Lindsey Switzer was very knowledgeable and nearly cut our monthly payments in half!! Nikki Roy was a pleasure to work with as well. Very professional. I'd reccomend these insurance professionals to anyone! Elaine Hennager"

Tom Hellmers

April 9, 2023

5  out of  5 rating by Tom Hellmers
"Nikki and her team were so helpful and helped me understand everything insurance. Even got me set up on life insurance so I can help my family out. Thanks so much!!!"

parker segel

April 9, 2023

5  out of  5 rating by parker segel
"Thanks so much for all the help from Nikki Roy State Farm. Everyone was so friendly and knowledgeable. Highly recommend."

Jackson Hellmers

February 8, 2023

5  out of  5 rating by Jackson Hellmers
"I recently had the pleasure of working with Nikki for my insurance needs and I couldn't be happier with the experience. She is a true professional who is both knowledgeable and personable. As a local agent, she takes the time to understand my unique circumstances and provides customized solutions that meet my needs. I was particularly impressed with her expertise in both life and auto insurance. She thoroughly explained all of my options and helped me find the right coverage to protect my family and vehicles. If you're in need of insurance, I highly recommend reaching out to Nikki Roy. You won't be disappointed!"

Susan Hellmers

February 4, 2023

5  out of  5 rating by Susan Hellmers
"Nikki provides quick and personal attention. She has saved my family so much money on insurance since we switched to her agency!!!!"

Tatiana Alberg

January 31, 2023

5  out of  5 rating by Tatiana Alberg
"Nikki bundled my home & auto and helped me save SO much money from the previous company I had. She explained things very thoroughly and has great communication! I highly recommend Nikki!"

Theresa Roy

January 30, 2023

5  out of  5 rating by Theresa Roy
"Excellent customer service and always available for questions that come up."

Deanna Lietha

January 27, 2023

5  out of  5 rating by Deanna Lietha
"Nikki and Lindsey were very detailed and great at helping purchase policies for the first time!"

Joelene Eaton

January 26, 2023

5  out of  5 rating by Joelene Eaton
"I’ve been covered with Nikki and Lindsey for years now, and I would never leave! In 2020 I bought a brand new car, and it got hit and run in the middle of the night 1 week after I bought it. I called Nikki in an absolute panic (I mean, it was my brand new car 🥲) and she not only helped me get my car fixed quickly and efficiently- she made sure I was okay first and foremost. You guys are the best!!"

Hannah Roy

January 26, 2023

5  out of  5 rating by Hannah Roy
"Nikki and everyone in her office are so amazing to work with! They work hard to get you the best deal and make sure you get taken care of. They go above and beyond with every costumer. I highly recommend!"

Lexi Crocker

January 26, 2023

5  out of  5 rating by Lexi Crocker
"Lindsey and Nikki are absolutely AMAZING. I’m not insurance savvy AT ALL so doing anything insurance related is usually beyond stressful for me. These two went above and beyond to not only hook me up with incredible coverage, but they made sure I understood everything through the whole process, and answered a million questions for me. Plus, they have the sweetest office dog and the office itself is warm, inviting, and comfortable. I love knowing that they’re always there to answer all my questions, big and small!"

Clay Nass

October 7, 2022

5  out of  5 rating by Clay Nass
"They were very helpful and answered all of our questions"

Bonnie Vanderpool

October 5, 2022

5  out of  5 rating by Bonnie Vanderpool
"Maddie bundled all of our home and autos and saved us money with better coverage! Highly recommend!"

Zachary Vanderpool

October 5, 2022

5  out of  5 rating by Zachary Vanderpool
"Switched my car insurance and got me a low rate. Super friendly people Especially Maddie Johnson!"

Terry Nathe

July 20, 2022

5  out of  5 rating by Terry Nathe
"Over time we got complacent with our insurance agent and thought we were getting a good price, found out we were paying almost double compared to State Farm. Thanks Nikki Roy and Haley"

Whitney LeFebvre

July 13, 2022

5  out of  5 rating by Whitney LeFebvre
"Nikki put together a complex policy to ensure my family and business are fully covered. My expectations based on the experience I’ve had with other insurance agents were exceeded. I would highly recommend Nikki Roy to anyone looking for a trustworthy insurance agent who will always put your best interest first."

Dre Bos

May 9, 2022

5  out of  5 rating by Dre Bos
"Nikki Roy’s office is amazing. Very helpful and will answer any questions you have. The best coverage she will find you for a reasonable amount. I do recommend her for all your insurance need’s"